How are complaints managed?
The Complaints Process is a formal process in which Sport Integrity Australia handles specific alleged breaches of the National Integrity Framework. This process involves evaluating a matter to determine if it is within Sport Integrity Australia’s scope to progress further. The process could then include conducting education sessions or running an investigation which may result in the sport placing a sanction on a person if they are found to have breached the policy.
To be eligible to submit a Complaint:
- Your sport must have adopted the National Integrity Framework. You can find out if your sport has adopted the National Integrity Framework here .
- The alleged Prohibited Conduct must have occurred after your sport’s adoption of the National Integrity Framework
- Your matter must relate to the Child Safeguarding Policy or Discrimination
- You must be the alleged affected party (or a parent/guardian of the alleged affected party)
- The person accused of the wrongdoing must be bound by the sport’s policies, and
- You must be willing to provide your contact details. Complaints cannot be submitted anonymously.
Please note, the National Integrity Framework does not override a law of the Commonwealth, state or territory, which take precedence and must be complied with in the first instance.
Before you submit a Complaint, you may wish to consider if there are other avenues available to you, such as through the Australian Human Rights Commission. Please see our website resources for more information about other Complaint pathways.
If you are unsure if your concerns can be managed by Sport Integrity Australia, you can submit a Report and we will provide advice to you on appropriate options.
USING THIS FORM
When you select a sport from the list below, the form will indicate if your sport is operating under the National Integrity Framework and from what date. Based on this result, the form will provide you with your submission options – a Formal Complaint or Report.
If your sport is operating under the National Integrity Framework, you can submit a Complaint or Report about alleged Discrimination or breaches of the Chid Safeguarding Policy (Prohibited Conduct).
Please submit multiple Complaints if you wish to report separate instances of alleged Prohibited Conduct by different people.
If your sport is not operating under the National Integrity Framework, where the alleged conduct does not relate to Prohibited Conduct or occurred before the sport’s commencement date of the Framework, you should submit your Complaint to your sporting organisation.
You can review the resources on our website to consider other resolution pathways that may be available to you. If you are still unsure how to best address your concerns, you can submit a Report or contact SIA on 1300 027 232 and we will provide advice to you on appropriate options.
Sport Integrity Australia cannot intervene in Complaint processes that are already in progress, nor can we provide legal advice on specific matters.
Please note - anything in the forms highlighted in red is a mandatory field and must be completed before the form can be submitted.
All information included in this form is transmitted via secure networks and processes. Our legislation ensures that all information, including any personal details you may wish to provide, is treated as confidential and managed in accordance with strict privacy principles.
If you need assistance in understanding how to complete this form, please call 1300 027 232 and select the appropriate option.