How are complaints managed?
Anyone can provide information to Sport Integrity Australia about integrity issues in sport. However, what we can do with the information depends on whether the National Sporting Organisation (NSO) or National Sporting Organisation for People with Disability (NSOD) that represents the sport has implemented the National Integrity Framework, and from what date.
The National Integrity Framework is a suite of integrity policies regarding safeguarding children, member protection, competition manipulation and sports wagering, and the misuse of drugs and medicines.
From the date the NSO or NSOD that represents a sport commences operating under the National Integrity Framework policies, Sport Integrity Australia is also appointed to run an independent complaint handling process for that sport under the Complaints, Disputes and Discipline Policy. This means from this commencement date any complaints submitted about that sport will be managed independently and reviewed by integrity experts.
Using this form
When you select a sport from the list below, the form will indicate if the NSO or NSOD that represents that sport has implemented the National Integrity Framework and from what date. Based on this result, the form will provide you with your submission options – a Formal Complaint or Report .
For sports where their NSO or NSOD have implemented the National Integrity Framework:
- If you want to report an alleged breach of a National Integrity Framework policy (alleged Prohibited Conduct), you can either submit a Formal Complaint, or a Report.
- Formal complaints must include your personal details, you cannot submit a formal complaint anonymously. This is because your name may need to be disclosed to the person who is alleged to have breached the National Integrity Framework policy (the Respondent) to ensure that the Respondent is able to understand and fully respond to the allegation.
- If you do not wish to make a formal complaint or do not want to include your name and contact details, but want to tell us something, you can submit a Report.
For sports where their NSO or NSOD have not implemented the National Integrity Framework, or where alleged Prohibited Conduct occurred before the commencement date of the Framework:
- Complaints should be submitted to the relevant sporting organisation to manage through their complaint handling practices.
- You can still provide information to Sport Integrity Australia by submitting a Report, however we are not authorised to pursue this matter through a complaint handling process. De-identified information provided in your report may be used to understand the nature of issues in Australian sport and to support the development of programs to prevent and better respond to integrity threats in sport.
If you wish to report separate instances of alleged Prohibited Conduct by different individuals, please submit a form for each instance.
Sport Integrity Australia cannot intervene in complaint proceedings or investigations that are already in progress, nor can we provide legal advice on specific matters.
All information included in this form is transmitted via secure networks and processes. Our legislation ensures that all information, including any personal details you may wish to provide, is treated as confidential and managed in accordance with strict privacy principles.
See our FAQ page for further information.
If you need assistance in understanding how to complete this form, please call 1300 027 232 and select option 3.