Overview
Webinar held on Wednesday 8 July 2026, 'Handling unreasonable complaint behaviour'.
Led by the NSW Ombudsman, as experts in the field of complaint management, this webinar provides complaint managers in sport with an overview of what unreasonable conduct can look like and some practical tools and strategies to manage the behaviour so that everyone can have equitable access to the complaints system.
This insightful webinar is most relevant to people who manage complaints in sport, particularly at State or National levels.
Register for our upcoming webinars.
Speakers:
- Helen Ford - NSW Ombudsman
- Brenna Dodds - Director, Integrity Complaints - Sport Integrity Australia
- Gerry - Auslan Interpreter
- Alex Hardy - Senior Education Officer - Sport Integrity Australia (host)
Click or tap the image to open a page for video access:
